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Quick answers to the topic:
- Why is my account locked out?
Suspicious activity was detected in your account, so we have temporarily blocked it. We take measures such as these to protect all of our customers against online fraud.
To unlock your account, first change your password and the secret question for accessing the email address you provided as your Megabonus login.
We recommend coming up with a complex password that contains both capital and lowercase letters as well as numbers. We also suggest not using the password to your email account for your Megabonus account.
Once these changes are complete, please contact us so we can give you further suggestions on how to keep your Megabonus account safe.
- I think my account has been hacked. What should I do?
The first thing you should do is change your password and the secret question for accessing the email address you provided as your Megabonus login.
We recommend coming up with a complex password that contains both capital and lowercase letters as well as numbers. We also suggest not using the password to your email account for your Megabonus account.
Once these changes are complete, please contact us so we can give you further suggestions on how to keep your Megabonus account safe.
- I got an email telling me that my password had been changed or that payment information had been added to my account, but I didn't make any such changes.
If you get an email telling you that unauthorized changes have been made to your account, check the sender to make sure it is not junk mail.
Real messages from Megabonus Customer Support are sent from the address no-reply@megabonus.com.
If you do not know why you received this email, please notify us about the situation immediately by contact Megabonus Customer Support.
We also recommend contacting the support service of your email provider to make sure there has been so suspicious activity in your email account.
